Ranthambore Booking Support
Find help with your Ranthambore safari, hotel or tour package booking. You can submit a cancellation request, check refund status or contact our team for booking-related queries.
How to Cancel Your Booking
To request cancellation of an eligible booking, log in to your customer dashboard and follow the steps below. Cancellation and refund eligibility depends on the applicable booking and cancellation terms.
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1. Login to Your Dashboard
- Use the following link to access your dashboard: crm.junglesafariindia.in
- Log in using your registered phone number.
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2. Navigate to Bookings
- After logging in, click on the "Bookings" tab to view your current reservations.
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3. Submit Cancellation Request
- Locate the booking you wish to cancel and click on the "Action" button.
- Select the option to submit a cancellation request.
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4. Approval Process
- Once you've submitted the cancellation request, our team will review and approve it.
- After approval, you will receive a notification.
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5. Final Confirmation and Refund
- Log in to your dashboard again and go to the "Bookings" section.
- Confirm the cancellation in your dashboard to complete the process.
- Your refund will be processed accordingly.
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6. Check Refund Status
- After your cancellation request is processed, log in to your dashboard to check the current cancellation and refund status.
Please note that the refund process may take 7 to 10 working days, and we
appreciate your patience during this period. If you encounter any issues or have
questions, feel free to reach out to our customer support team at
cancellation@junglesafariindia.in.
π Thank you for choosing our services, and we hope to assist you in the future.