Privacy Policy

Effective Date: April 25, 2026

M/s. JUNGLE SAFARI INDIA is a premier safari tour operator officially recognized by the DEPARTMENT OF TOURISM, GOVERNMENT OF RAJASTHAN.

At Jungle Safari India, the authorized owners of www.ranthamboretigerreserve.in (the "Website"), we prioritize the security and confidentiality of our customers' data. This Privacy Policy outlines how we collect, handle, and protect your personal information across our digital and offline sales channels.

1. Applicability and Scope

This policy applies to all users and customers who access our services—including Wildlife Safaris, Tour Packages, and Hotel Bookings—through our Website or offline channels (call centers, offices, and authorized sales points).

Definitions: "You" or "Your" refers to the User/Customer. "We," "Us," or "Our" refers to Jungle Safari India, the authorized operators of ranthamboretigerreserve.in.
Third-Party Links: policy does not apply to third-party websites or apps linked to our site. We recommend reviewing the privacy statements of any third-party service providers you interact with.

2. Information Collection and Legal Obligations

To fulfill our contractual obligations and provide seamless travel services, we collect the following types of "Personal Information":

Identity Details: Name, gender, age, and profile photographs.
Contact Information: Email address, postal address, phone/mobile numbers, and fax numbers.
Travel Documents: Passport details (mandatory for foreign nationals), PAN card, and other government-issued ID details (such as [Aadhaar Card] or Voter ID) required for forest department permits.
Financial Data: Payment details including cardholder names, billing addresses, and payment history. All transactions are processed through secure, RBI-compliant encrypted gateways.

3. Purpose of Data Usage

We use personal information for the following purposes:

Booking Processing: To process safari, hotel, tour package, transport and other travel-related booking requests.
Booking Communications: To send booking confirmations, itinerary updates, permit information, service notifications and respond to customer inquiries.
Payment Processing: To process payments, refunds and maintain transaction records through secure payment service providers.
Service Coordination: To share necessary information with forest authorities, hotels, transport providers, guides and other service partners involved in fulfilling your booking.
Legal Compliance: To comply with applicable laws, regulatory requirements, tax obligations, law enforcement requests and dispute resolution processes.
Marketing Communications: Where applicable, we may send promotional offers, travel updates and marketing communications. Users may opt out of marketing communications at any time.

4. Data Sharing and Disclosure

By booking with us, you authorize Jungle Safari India to share relevant information with our travel partners (hotels, safari providers, transport rentals).

Privacy of Partners: Each service provider has its own privacy policy. We recommend reviewing their specific terms before availing of their services.
Non-Disclosure: We do not sell or trade your personal information. Data is only shared without permission when required by a court order, government investigation, or law.

5. Data Security and Protection

Your data security is our top priority. We implement strict measures to prevent unauthorized access:

Encryption: All online payments follow Reserve Bank of India (RBI) directives and use industry-standard encryption.
Internal Controls: We use advanced security protocols to protect against the loss, misuse, or alteration of information under our control.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to operate our website, improve user experience, understand website usage and measure the effectiveness of our services and advertising activities.

Essential Cookies: Required for core website functionality, security features and booking-related operations.
Analytics and Performance Technologies: Used to understand how visitors interact with our website, measure website performance and improve content, navigation and user experience.
Advertising and Marketing Technologies: May be used to measure advertising effectiveness, understand customer interests and deliver more relevant promotional content.
Third-Party Technologies: Certain third-party service providers may place cookies or similar technologies on our website for analytics, advertising, security and operational purposes.

We may use analytics and advertising technologies, including technologies provided by third-party service providers, to understand website usage, measure advertising performance and improve our services. Where required by applicable law, users will be provided with appropriate choices regarding non-essential cookies and similar technologies.

Most web browsers allow users to manage, restrict or delete cookies through browser settings. Disabling certain cookies may affect the availability or functionality of some website features.

7. Retention of Information

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, or as required by Indian law, tax authorities, and regulatory bodies.

8. Eligibility to Transact

To transact directly with this Website and provide consent for data processing, individuals must be 18 years of age or older. Minors may utilize our services only under the supervision of a legal guardian.

9. Amendments to this Policy

We reserve the right to revise this Privacy Policy to reflect changes in legal, business, or security requirements. Significant updates will be notified to users via the Website.

10. Contact Information

If you have any concerns regarding your privacy or wish to request the deletion of your data, please contact our Grievance Officer:

Email: contact@junglesafariindia.in
Address: /s. Jungle Safari India (Head Office), Delhi.

By using our Website or Sales Channels, you acknowledge that you have read and agreed to the terms of this Privacy Policy and our User Agreement.